Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Connect With Us for Personalized Support and Guidance
Our dedicated team is here to assist you with any inquiries or support you may need. Reach out today for a seamless experience!
We value your questions and feedback, and we are committed to providing you with the best service possible.
Contact Us for Inquiries
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Customer Service
At Eighth & Ever, we prioritize your experience. For any inquiries or support, please reach out to us directly via email or our contact form. Our dedicated team is here to assist you with any questions or concerns you may have regarding our products or services. We aim to respond promptly to ensure your satisfaction and help you make the most of your experience with our luxury digital tools.
Support Options
We offer various support options to cater to your needs. Whether you have questions about our products, need assistance with your order, or require help with downloads, our team is ready to assist you. You can find answers to common questions in our FAQ section or contact us directly for personalized support. Your satisfaction is our priority, and we are committed to providing you with the best service possible.
Get in Touch
To get in touch with us, please fill out the contact form on our website or send us an email at support@eighthandever.com. We value your feedback and inquiries, and we strive to respond to all messages within 24 hours. Thank you for choosing Eighth & Ever, where we create thoughtful tools for meaningful moments.
Frequently Asked Questions
How Can I Reach Customer Support?
You can reach our customer support team by emailing us at support@eighthandever.com or by filling out the contact form on our website. We are here to help you with any questions or concerns you may have.
What Are Your Business Hours?
Our customer service team is available Monday through Friday from 9 AM to 5 PM EST. We strive to respond to all inquiries as quickly as possible during these hours.